Accessing Tech Support
Methods of contacting and receiving assistance from Technology Services
Written by Alison Bowden
Updated at September 9th, 2024
Table of Contents
Overview
Need tech support? This article will explain how to request technical assistance and where to submit tickets.
In-Person Support
Each school is assigned a dedicated technology staff member, commonly called a SPOC (Single Point of Contact). SPOCs are generally the fastest way to receive individualized and in-person support.
Technology Staff Locations and Phone Numbers
@
| Elementary School | Schedule | Staff | Phone |
|---|---|---|---|
| Adams - AD | -- | Support by DO staff | Help Desk: 541-757-3911 |
| Bessie Coleman - BC | M,T,W,F | Miriam Swearingen | 541-757-4550 |
| Franklin - FR | M,W,Th,F | Kristy Wake | 541-757-4441 |
| Garfield - GA | T,W,Th,F | Raul Quezada | 541-757-3993 or Cell: 541-740-1454 |
| Kathryn Jones Harrison - KJH | M, W, Th, F | Mike Sloan | 541-757-5741 |
| Lincoln - LI | M,T, W, F | Russell Hueso | Incoming |
| Mt. View - MV | M, T, Th, F | Rafael Martinez | Incoming |
| Secondary School | Schedule | Staff | Phone |
|---|---|---|---|
| Bridges (Western View Center) | -- | Support by DO staff | Help Desk: 541-757-3911 |
| College Hill - CH | M-F, 8:30AM - 1:30PM | Stu Grater | 541-757-5711 |
| Corvallis High School - CHS | M, T, W, Th, F | Alex Darden | 541-757-3951 |
| Crescent Valley High School - CV | M, T, W, Th, F | Matt Gough | 541-757-4373 |
| Corvallis Junior High - CJH | M, T, W, Th | Matthew Rakes | 541-757-4441 |
| District Office Staff | Schedule | Staff | Phone |
|---|---|---|---|
Admin |
Byron Bethards | 541-757-4470 | |
| Lauren Wolfe | 541-757-5927 | ||
| M-F 7:00 AM - 3:30 PM | Emily Dray | 541-757-5886 | |
Infrastructure Team |
M-F 7:30 AM - 4:00 PM | Tony Ling | 541-757-5757 |
| M-F 7:00 AM - 3:30 PM | Angela Greenswight | 541-757-3822 | |
Education Tech Team |
M-F 7:30 AM - 4:00 PM | Brendon Poore | 541-757-3810 |
| M-F 7:00 AM - 3:30 PM | Francisco Gonzalez | 541-766-4706 | |
| M-F 6:30 AM - 3:00 PM | Daniel Elliot | 541-757-4388 | |
Data Integration Team |
M-F 8:30 AM - 5:00 PM | Zach Dixon | 541-757-3892 |
District Office Tech 1 Schedule
Tickets
Submit a ticket to the Technology Service Center using this link or the shortcut in ClassLink.
Visit our guide on submitting tickets if you are unfamiliar with this process or need a refresher on using the Technology Service Center.
Help Desk
You can call our Help Desk to receive phone support.
541-757-3911
Monday - Friday
8:00 AM - 5 PM
