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Justin

Justin Hogue

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IT Tickets: Technology Service Center User Guide

Published July 11th, 2023 by Justin Hogue

Product:  Technology Service Center (Incident IQ) Audience:   CSD staff   Overview Please use this document when you have a request or need from the technology department at the Corvallis School District.    Tools/Equipment Needed   Device with a browser  Accessing the Technology Service Center There are two easy methods of accessing the ticketing s

247 Views 1 min

Chromebook Functionality Verification List

Published November 7th, 2023 by Justin Hogue

Chromebook Functionality Verification List Use this list to verify the functionality of a chromebook after receiving one for repairs. If all of these items check out, then re-issue the device in question. If you run into problems with any of these perform the needed repairs and move on to the next. Reach out with the ticket number if you need assist

80 Views 1 min

Intune Company Portal

Published October 18th, 2023 by Justin Hogue

Overview This document should give you an overview of the company portal for windows devices. This will allow users to install software on an Intune enrolled device without requiring administration credentials for elevation.  Tools/Equipment Needed A Windows device that is assigned to a staff member. Locating the company portal Step 1 Click on the s

132 Views 2 min

Routine Maintenance Task List for Windows Devices

Published November 2nd, 2023 by Justin Hogue

Maintenance Checklist for Windows Machines  Please read over the list prior to scheduling time to work on the machine. Run all of these items to clean up the Windows basedcomputers for their maintenance cycle. If you run them in the order presented the final parts will actually go faster as you move through the list.  Reach out if you have any quest

97 Views 1 min
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