How to Setup and Use the DocuMate6440 Scanner

Product: DocuMate6440 and Visioneer-OneTouch Software

Audience: OMs, Business Services, SPOCs

Overview

This document will walk through the DocuMate 6440 scanner setup, software installation, and how to use the scanner.

Tools/Equipment Needed

• DocuMate 6440 Scanner
• Computer- Windows Laptop or Desktop

DocuMate Initial Setup w/Visioneer-OneTouch Software

DocuMate Physical Setup- USB

• Connect the DocuMate printer to the computer using the provided USB cable. 
• Plug in the power adapter and turn the Scanner on.
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  • DocuMate 6440 User Guide

Install Visioneer OneTouch Software (SPOCs)

• Install OneTouch Software. 
  • Note: You may need to nest the installation folders if it unpacks improperly during installation.
  • https://www.xeroxscanners.com/en/support/driversandmanuals/filter/product_tag-dm6440/
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  • If you need assistance with any of this, contact the Device Team or Classroom Tech
• Configure scan settings like resolution, file format, and destination folder.
  • Ask the OM what they want.

How to Scan Documents, including Receipts

Documents to AVOID Scanning using the DocuMate

• The documents in this list can be scanned, but please note that scanning documents of this type will reduce the life of the scanner. Maintenance will be required more often, and replaceable parts will wear faster. These types of documents will jam more frequently, and damage to the original documents may occur. Do not scan large batches if you choose to scan these document types. This type of use is not covered under the scanner warranty and alters the replacement parts' life expectancy. 
  
  • Please consider using the Xerox Copier's Flat-Panel Scanner, which is located in every school building, when documents meet these criteria.
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Place the Paper in the Scanner, then Press the Simplex or Duplex Button

• Place the paper you wish to scan in the DocuMate scanner tray and press the “Simplex” button for single-sided or the “Duplex” button for double-sided scanning. It may take a few seconds before it starts scanning. Once completed, your scanned documents should appear in your designated scan folder.

Troubleshooting a Failure to Scan

• Scans not showing up in the designated folder? 
  • Restart your computer and then try again.
• Receipt not Feeding?
  • Sometimes receipts can get crinkled or torn. Try trimming the top and bottom edges so the scanner rollers can grab the receipt properly.
  • Did you layer receipts? Such as taping receipts to another piece of paper. This scanner is not designed for that, and it may be better to find your building copier and use the flat-panel scanner to complete the scanning job.
• Damaged Receipt?
  • A damaged receipt, such as being torn, damp, or heavily crinkled, may not be able to feed through the rollers of this scanner. In this case, find your building copier and use the flat-panel scanner to complete the scanning job. 

Conclusion

You should now know how to set up, install software, scan documents, and troubleshoot failures to scan documents.

For technical questions, please contact your building SPOC or Classroom Tech.