Accessing Tech Support
Methods of contacting and receiving assistance from Technology Services
Written by Alison Bowden
Updated at September 9th, 2024
Table of Contents
Overview
Need tech support? This article will explain how to request technical assistance and where to submit tickets.
In-Person Support
Each school is assigned a dedicated technology staff member, commonly called a SPOC (Single Point of Contact). SPOCs are generally the fastest way to receive individualized and in-person support.
Technology Staff Locations and Phone Numbers
@
| Elementary 7:30 a.m. - 4:00 p.m. | Schedule | Staff | Phone |
| Adams - AD | M-F 7:30 - 11:30 AM | Brian Herrera | 541-757-4534 |
| Bessie Coleman - BC | T, W p.m., F | Miriam Swearingen | 541-757-4550 |
| Franklin - FR | M, W a.m., Th | Brenden McGraw-Hobbs | 541-757- 5714 or Cell: 541-740-9235 |
| Garfield - GA | M, W a.m., Th | Raul Quezada | 541-757-3993 or Cell: 541-740-1454 |
| Kathryn Jones Harrison - KJH | M, W a.m., Th | Miriam Swearingen | 541-757-4550 |
| Letitia Carson - LC | T, W p.m., F | Brenden McGraw-Hobbs | 541-757- 5714 or Cell: 541-740-9235 |
| Lincoln - LI | T, W p.m., F | Raul Quezada | 541-757- 3993 or Cell: 541-740-1454 |
| Mt. View - MV | M-F 8:30 a.m. - 12:30 p.m. | Stu Grater | 541-757- 5711 or Cell: 541-602-3152 |
| Secondary 7:30 a.m. - 4:00 p.m. | Schedule | Staff | Phone |
| Bridges (Western View Center) | Tuesday | Kristy Wake | 541-757-4441 |
| Thursday | Mike Sloan | 541-757-5741 | |
| Cheldelin | M, T, W, F | Mike Sloan | 541-757-5741 |
| College Hill - CH | Tuesday | Alex Darden | 541-757-3951 |
| Thursday | Matt Gough | 541-757-4373 | |
| Corvallis High School - CHS | M, W, Th, F | Alex Darden | 541-757-3951 |
| Crescent Valley High School - CV | M, T, W, F | Matt Gough | 541-757-4373 |
| Franklin - FR | M, W a.m., Th | Brenden McGraw-Hobbs | 541-757- 5714 or Cell: 541-740-9235 |
| Linus Pauling - LP | M, W, Th, F | Kristy Wake | 541-757-4441 |
| District Office Staff | Schedule | Staff | Phone |
Admin |
M-F 8:30-5:00 | Brian Schaffeld | 541-757-4524 |
| M-F 7:30-4:00 | Nicole Himes | 541-757-3804 | |
Systems and Data |
M-F 7:30-4:00 | Tony Ling | 541-757-5757 |
| M-F 8:00-4:30 | Alison Bowden | 541-757-3847 | |
| M-F 8:30-5:00 | Zach Dixon | 541-757-3892 | |
Network |
M-Th 6:30-5:00 | Angela Greensweight | 541-757-3822 |
| T-F 6:30-5:00 | Francisco Gonzalez | 541-766-4706 | |
Devices |
M 6-5, T 6:30-4:30, W-Th 6:30-5:00 | Kristen Gradwohl | 541-766-4703 |
| T-F 6:30-5:00 | Justin Hogue | 541-757-4371 | |
Classroom Technology |
M-F 8:00-5:00 | Brendon Poore | 541-757-3810 |
| M-F 7:30-4:00 | Daniel Elliott | 541-757-4388 | |
Synergy |
M-F 8:00-5:00 | Mary Marshall | 541-757-3979 |
Tickets
Submit a ticket to the Technology Service Center using this link or the shortcut in ClassLink.
Visit our guide on submitting tickets if you are unfamiliar with this process or need a refresher on using the Technology Service Center.
Help Desk
You can call our Help Desk to receive phone support.
541-757-3911
Monday - Friday
8:00 AM - 5 PM
