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Tony Ling
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How To Record an Auto Attendant
Published December 2nd, 2022 by Tony Ling
Product: Phone System Audience: Administrative Assistants Overview To record the greeting or message on an Auto Attendant, here are the directions to make it happen. Just remember that if you want to change the number a prompt goes to, you have to let Tony know so he can make that change. Tools/Equipment Needed Phone Voicemail Extension PIN
How-To Set Helpjuice Profile Picture
Published November 18th, 2022 by Tony Ling
Product: Helpjuice Audience: All Staff Overview Please use this process to change the profile picture of your Helpjuice account. Tools/Equipment Needed Web Browser District Account Helpjuice Account Configuration First, you will need to follow the directions for setting up a Gravatar account: Go to http://gravatar.com Sign in with your d
System Status'
Published June 21st, 2023 by Tony Ling
Adobe https://status.adobe.com Apple https://www.apple.com/support/systemstatus AWS https://health.aws.amazon.com/health/status Canva https://www.canvastatus.com ClassLink https://status.classlink.com ClickUp https://status.clickup.com Corvallis School District https://csd509j.statusdashboard.com Duo https://status.duo.co
Google Takeout
Published June 4th, 2024 by Tony Ling
BLUF (Bottom Line Up Front): Graduating students will lose access to their school Google account (email and all connected services) once their accounts are disabled. Graduating students will have the ability to use Google Takeout starting June 1 and ending sometime after graduation when their accounts are disabled. This guide shows you how to save
List of All CSD509J Buildings
Published October 26th, 2022 by Tony Ling
Elementary Schools Address Address Adams 1615 SW 35th Street, Corvallis, OR 97333 Bessie Coleman 3838 NW Walnut Blvd, Corvallis, OR 97330 Franklin K-5 750 NW 18th St, Corvallis, OR 97330- Garfield 1205 NW Garfield Ave, Corvallis, OR 97330 Kathryn Jones Harrison 1825 NW 27th St, Corvallis, OR 97330 Letitia Carson 2701 NW Satinwood St, Corvallis, OR 9
Enable MFA for Employee Web Portal
Published June 7th, 2024 by Tony Ling
Follow the steps below to enroll Duo MFA in Okta to access the Employee Web portal. To begin, visit ClassLink (This link will open in a new tab.) Next Click CSD Suite Next Click Employee Access Portal Next Enter First.Lastname. This will be the same as your computer login. (If your first.last is longer than 20 characters, it will b
Print Jobs Not Printing
Published November 10th, 2022 by Tony Ling
Problem A print job is sent (successfully) to a printer using Print Deploy or Mobility Print, the job may show in the print queue briefly and then disappear, but nothing prints out. Solution Uninstall the print device using Print Deploy and reinstall. Contact the Technology Systems Team with the following information: Description of issue Hostnam
Corvallis School District Glossary
Published October 26th, 2022 by Tony Ling
This is a auto-generated Article of all your definitions within the glossary. Glossary This is a auto-generated Article of all your definitions within the glossary. All A C G I M N P R S V Autocomplete Domain Prevents users from having to enter the @domain.com part of their username during sign-in. Cloud Computing Application Cloud computing is the
Cisco 8841 / 8851 User Guide
Published November 4th, 2022 by Tony Ling
The Cisco 8841 & 8851 phones are exactly alike except the 8851 has a docking port and Bluetooth capability. 8841 8851 Buttons and Hardware Identification The following table describes the Cisco IP Phone 8800 Series Buttons. 1 Handset and Handset light strip Indicates whether you have an incoming call (flashing red) or a new voice message (ste
Voicemail Setup
Published November 3rd, 2022 by Tony Ling
Bottom Line Up Front Look in users mailbox for a message from “Microsoft Outlook” with a temporary PIN. From a phone with your extension selected, press the “Voicemail” button. When prompted, enter the temporary PIN. Enter new 4-digit PIN followed by the # key. Say “Personal Options" Press 2 and record your new greeting. Background When a voice ma
Google Takeout Step-By-Step
Published June 4th, 2024 by Tony Ling
Product: Google Takeout Audience: Students (Seniors) Overview Instructions for how to keep all the great stuff you’ve made while in the Corvallis School District once you no longer have access to your District Google account. Tools/Equipment Needed Corvallis School District Google AccountSecondary (personal) Google Account (optional) Export Yo
Cisco 7941 / 7961 User Guide
Published November 4th, 2022 by Tony Ling
The Cisco 7961 & 7941 phones are exactly alike except the 7941 has only two line buttons and the 7961 has six. 7941 7961 Buttons and Hardware Identification The following table describes the buttons and hardware on the phones. Item Description 1 Programmable buttons Depending on configuration, programmable buttons provide access to: Phone l
Remote User Banner Sheet
Published November 10th, 2022 by Tony Ling
Problem Mac trying to direct print and gets a “Remote User” banner sheet. Solution This is because of the Xerox driver being used. Either the MFD can be removed from Mobility Print (and by default from all Zones), and then re-added with the generic driver. OR On each local device, do the following: 1. Print (File - Print or command-p)2. Select
Print Deploy Can't Find Server
Published November 10th, 2022 by Tony Ling
Problem Solution Check the following location/file: C:\Program Files\PaperCut Print Deploy Client\data\config\client.conf.toml Ensure the file points to the server as shown here: ServerBaseURL = "https://127.0.0.1:9174" StrictSSLCheckingEnabled = false
Phishing & Spam Mitigation Process
Published November 7th, 2022 by Tony Ling
Product: Email (Google) Audience: Technology Systems Team Overview The process used by Technology when the Phishing Alert Button (PAB) is used. This may also be followed when an email is reported as spam in Google mail by an end user. Tools/Equipment Needed - Phishing Alert Button - Google Admin Console Process Review Alert The first thin
Google Drive App Fix
Published February 28th, 2025 by Tony Ling
Product: Google Drive App Audience: Google Drive App Users Overview When using the Google Drive app on a Windows device, users expect a seamless integration between their local file system (Windows Explorer) and their cloud-based Google Drive. However, sometimes shared drives, which are collaborative spaces within Google Drive, might not appear as e
Print Deploy Client Install Unavailable
Published November 10th, 2022 by Tony Ling
Problem If installing or reinstalling Papercut Print Deploy Client, you may get an error “The feature you are trying to use is on a network resource that is unavailable.”. Solution Check for previous files and registry keys. Remove all instances Retry installation.
Cisco 7821 User Guide
Published November 4th, 2022 by Tony Ling
The Cisco 8841 & 8851 phones are exactly alike except the 8851 has a docking port and Bluetooth capability. 7821 Buttons and Hardware Identification The following table describes the Cisco IP Phone 7800 Series buttons and hardware. 1 Handset and Handset light strip Indicates whether you have an incoming call (flashing red) or a new voice mess
Welcome To Helpjuice (2min video)
Published October 26th, 2022 by Tony Ling
Welcome to Helpjuice! This is a sample article we wrote for your to better try Helpjuice's Article Editor. Quick 65 second intro to Helpjuice Your browser does not support HTML5 video. What is Helpjuice? Helpjuice is a super powerful knowledge base that is very simple and customizable. Why do people use Helpjuice? The top three reasons people choo
Google Voice Requests
Published December 9th, 2022 by Tony Ling
Bottom Line Up Front Google Voice is a telephone service that provides a U.S. phone number to Google Account customers, in this case to the Corvallis School District. Google Voice gives you a phone number for calls, texts, and voicemails. You can use this number to make domestic and international calls from your web browser and mobile devices. Ba
International Calls
Published November 4th, 2022 by Tony Ling
Bottom Line Up Front To place a call or fax to an international number, do the following: Dial 8-1-011 then the number, including country code. Example: 810116112345678 (8-1-011-61-1234-5678) Background 8 = Outside line1 = Long distance011 = International Call61 = Country Code Puerto Rico Puerto Rico does not have a country code. Call as normal
Reset the 7941 and 7961 IP Phones
Published November 2nd, 2022 by Tony Ling
Soft Reset Complete these steps: Press the Settings button Press **#** in sequence. The phone will reset. Hard (Factory Default) Reset Complete these steps: Unplug the power cable from the phone, and then plug in the cable again. The phone begins its power up cycle. Immediately press and hold # and while the Headset, Mute, and Speaker buttons
Message Waiting Indicator
Published November 4th, 2022 by Tony Ling
If there is a message waiting indicator light on your phone that is lit up, you can follow this command to turn it off: Without lifting the handset, press #1440 Dial. If for some reason you wish to have the message waiting indicator light go on, even though there should only be messages in the account for a few “positional” accounts, do the followi
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